After Sales Services, Retrofit, Used furnaces, We are close to our customers wherever they produce, 24/7

ECM Technologies is engaged in the continuous improvement of its products and services. We are offering the latest innovations and solutions until the end of life of your furnace, providing an optimal use of your machine thanks to a wide range of services :

  • Trainings,
  • Predictive maintenance,
  • Spare parts,
  • Retrofit,
  • Remote maintenance,
  • Metallurgical tests
  • Second hand furnaces

Listening to you, our experts support you and commit to a proactive service on the long run. A team of more than 50 people are dedicated to your satisfaction.

After sales services France : +33 4 76 49 65 60

After sales services

After sales service : reactivity

ECM Technologies supports you while and after the acquisition of your installation:

  • After sales support available 24/7 all over the world
  • Subsidiaries in China, India, Germany and USA
  • Test and diagnosis platform
  • International stock of spare parts ready for shipment
  • Fast delivery for optimal productivity
  • Availability of our experts to advise you or to support you forthwith

Our range of services: trainings, preparation, installation, remote maintenance, starting up.

Retrofit : Improve, Update and Adapt

At ECM Technologies, innovation serves your installation (ICBP or vacuum).
Our expertise and our retrofit programs allow you to improve, update or adapt your installation no matter what the brand is.
Our experience and processes are performant. Your installation increases its profitability. Today, we still follow furnaces cumulating more than 45 years of production!
This retrofit service conducted by ECM Technologies and Serthel Industrie can be mechanical, electrical or both.
We strongly believe all of our customers have to beneficiate from these innovations.

Retrofit
Used furnaces

Used Furnaces: Expertise and Solutions

ECM Technologies stores used ECM furnaces, but also from other brands. This used furnace offer has numerous advantages:

  • Budget conscious solutions
  • A wide range of second hand solutions
  • Cost optimization
  • Commissioning optimization
  • Reduced delays
  • Update of the furnace
  • All furnaces are reviewed by ECM Technologies
  • Enjoy the same services than when purchasing a new furnace.
Innovation

To give more value to heat treating

Quality

We owe it to each of our customers

Customer satisfaction

This is the first indicator of our performance

Solidarity

This is the cement which unites our teams worldwide

Proximity

To be close to our customers, wherever they are

Listening to you,

our experts support you and commit to a proactive service on the long run. A team of more than 50 people are dedicated to your satisfaction.