Personal data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations performed on personal data or on sets of personal data.
Data subject – a natural person whose personal data is being processed.
Child – a natural person below the age of 16.
We – ECM Technologies
Data protection principles
We are committed to the following data protection principles:
- Processing is legal, fair and transparent. There are legitimate reasons for our processing activities. We always consider your rights before processing personal data. We will provide you with information about processing upon request.
- Processing is limited. Our processing activities correspond to a purpose for which that personal data was collected.
- The processing is carried out with the minimum amount of data. We only collect and process the minimum amount of personal data needed for any purpose.
- There is a time limit on processing. We will not retain your personal data for longer than necessary.
- We will do our best to ensure data accuracy.
- We will do our best to ensure the integrity and confidentiality of data.
Data subject rights
The data subject has the following rights:
- Right to information – this means that you have the right to know if your personal data is being processed; what data has been collected; where it has come from and why and by whom it is being processed.
- Right of access – this means that you have the right to access the data collected about you. This includes your right to request and obtain a copy of your personal data that has been collected.
- Right of correction – this means you have the right to request the correction or deletion of personal data about you that is inaccurate or incomplete.
- Right to erase – this means that, under certain conditions, you may request that your personal data be deleted from our archives.
- Right to restrict processing – this means that, under certain conditions, you have the right to restrict the processing of your personal data.
- Right to object to processing – this means that, under certain conditions, you have the right to object to the processing of your personal data, for example, in the case of direct marketing.
- Right to object to automated processing – this means that you have the right to object to automated processing, including profiling. You may exercise this right whenever there is a profiling result that produces legal effects that significantly affect you.
- Right to data portability – you have the right to obtain your personal data in a machine-readable format or, where feasible, to transfer it directly to another database.
- Right to complain – in the event that we refuse your request under the access rights, we will provide you with a reason for the refusal. If you are not satisfied with the way in which your request has been handled, please contact us at the following email address email@example.com
- Right to help from the supervisory authority – this means that you have the right to be assisted by the CNIL [National commission for information technology and civil liberties] and the right to have other legal remedies such as claiming for damages.
- Right to withdraw your consent – you have the right to withdraw any consent given for the processing of your personal data.
Data we collect
Information you have provided us with
- Through our contact forms, we collect the following personal data: Name, Company, Email, Telephone. We require this information to help us understand and better deal with your request in order to provide you with an appropriate service or product. We want to improve your customer experience. If a contact request is deemed relevant, the commercial assistant forwards the request to the relevant salesperson (by product line), if it is not relevant, we decline the request. Data is stored in a database that can be accessed by the commercial assistant. Data for which a response is received from us is entered into our CRM system.
- Through our recruitment forms, we may collect the following personal data: Surname, First name, Telephone, Email, Cover letter, CV. Recruitment requests are handled by the HR department. If the CV is retained, it is transferred to the relevant manager. If it is not, a negative reply is sent. In both cases, the applications are stored in a database that only the HR department has access to.
- If you give us your express consent (check boxes, for example), we may collect the following personal information in order to send you automatic marketing emails: Name, Company, Email, Telephone.
Information automatically collected about you
Publicly available information
We may collect information about you that is publicly available.
How do we use your personal data?
We use your personal data for legitimate reasons and with your consent.. We may process your personal data for the following purposes:
- To improve your customer experience.
- To communicate and interact with you.
- To provide you with products and services that you have requested.
- To send you personalized offers.
- To fulfill a legal or contractual obligation.
- To contact you for a job interview.
As part of a contract or in the context of performing contractual obligations, we process your personal data for the following purposes:
- To provide you with or send you a service or product;
- To get in contact with you for sales or invoicing.
We will retain your billing information and other information collected about you in accordance with legislation for accounting purposes or other obligations under the law.
Who else can access your personal data?
We will never share your personal information with unknown persons.
Some third parties may occasionally have access to your data:
- the agency FX Com’Unik, who designed the website, solely for the purpose of improving your user experience on the website.
We only work with processing partners who are able to ensure an adequate level of protection for your personal data. We will disclose your personal data to third parties or officials if we are legally obliged to do so. We may disclose your personal data to third parties if you have agreed to it or if there are other legal grounds.
How do we secure your data?
We do our utmost to protect your personal data. We use secure protocols for data communication and transfer (HTTPS). We use anonymization and pseudonyms where appropriate. We regularly monitor our systems in order to detect any potential vulnerabilities and attacks.
While we do our best, we cannot guarantee the security of information. However, we undertake to notify the CNIL of any data breaches within 72 hours of finding the breach. We will also inform you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and assist the authorities in the event of a breach.
If you have an account with us, remember that you must keep your password and username secret.
You can block cookies at any time through your browser settings:
- On Google Chrome: “Settings > Advanced Settings > Privacy and security > Content settings > Cookies”.
- On Mozilla Firefox: “Options > Privacy and security > Privacy > Cookies and website data”.
- On Safari: “Preferences > Privacy > Cookies and website data”.
- On Microsoft Edge: “Settings > Advanced settings > Privacy and services > Cookies”.
Cookies may be needed to enable you to use certain important features on our website. These cookies do not collect any personal information.
_ga, _gid : Google Analytics cookies
As provided for by the CNIL, we are exempt from obtaining consent for removing these cookies. The data collected is not cross-checked with other data processing. These cookies are only used to produce anonymous statistics and do not enable the tracking of the user’s navigation of the Internet on other websites. We also implement IP address anonymization.
Third party cookies:
The pages on this site may include embedded content (such as videos, images, articles, etc.) from other websites. This content behaves in the same way as if the visitor visited this other site.
The NID cookie contains a unique ID that allows Google to store your preferences and other information, including your preferred language.
We do not intend to collect or knowingly collect information from children. We do not aim our services at children.
You may be prompted to leave our website by clicking on certain links on our site. We do not assume any responsibility for the privacy practices of these other sites and we recommend that you read their privacy policies carefully.
Data protection officer:
Henri Hebraud (firstname.lastname@example.org)
46 rue Vaujany – Technisud
+33 (0)4 76 49 65 60
85 rue des Alliés – 38100 Grenoble
+33 (0)4 76 96 34 43
2 rue Kellermann – 59100 Roubaix – France
+33 (0)9 72 10 10 07
Commission nationale de l’informatique et des libertés [National commission for information technology and civil liberties]
3 Place de Fontenoy, TSA 80715, 75334 Paris CEDEX 07
+33 (0)1 53 73 22 22